SynergyDeposits.ca

Privacy Policy for Canadian Operations

Last updated: August 3, 2021

At Synergy Inmate Phones d/b/a Synergy Technology Solutions ("Synergy"), your privacy is of great importance to us. Synergy is dedicated to the protection of the personal information of those using our services, such as inmates and their family members/friends who deposit funds into an account.

Policy Contents:

• 1.

  Accountability for Your Privacy

• 2.

  Personal Information and How We Collect It

• 3.

  Obtaining Your Consent

• 4.

  Purposes for Collecting and Using Your Information

• 5.

  Sharing Your Information

• 6.

  Keeping Your Information Safe

• 7.

  Accessing Your Personal Information

• 8.

  How Long We Keep Your Information

• 9.

  Our Privacy Complaint and Breach Management Process

• 10.

  Cookies and Website Log Data

• 11.

  Social Media, Chat Rooms and Discussion Forums

• 12.

  External Links

• 13.

  Changes to this Policy

• 14.

  Getting in Touch

1.   Accountability for Your Privacy

Synergy takes full responsibility for the management and confidentiality of personal information in our custody. Personal information is collected, used, shared and stored in accordance with the Personal Information Protection and Electronic Documents Act, S.C. 2000, c.5 and all applicable provincial public and private sector privacy laws that apply to Synergy. Synergy also respects the privacy best practice principles contained in the Canadian Standards Association Model Code for the Protection of Personal Information,CAN/CSA-Q830-96.

Synergy has appointed a Privacy Officer who oversees compliance with privacy laws and best practice. The Privacy Officer's duties include:

• Developing and, on a regular basis, reviewing Synergy's policies and practices to ensure consistent implementation and compliance;
• Ensuring all staff and contractors are trained on privacy best practices and are aware of the importance of safeguarding any personal information that they are privy to;
• Ensuring that all inquiries and complaints relating to privacy are appropriately handled; and
• Ensuring all third parties to whom Synergy provides access to personalinformation adhere to appropriate standards of care in managing that information.