How Can We Help You?

You can email us at [email protected]. Please include your transaction ID if you are asking about a specific transaction.

As of August 1st 2023 we've improved our Interac integration. Many new banks supported!

You can transfer funds directly from your bank account to SynergyDeposits using Interac requests. Interac requests are supported by the following Financial Institutions.

• Alterna Bank
• ATB Financial
• BMO Bank of Montreal
• Canada Western Bank
• Central 1 Credit Union
• CIBC
• CTC Bank of Canada
• DCBank
• Desjardins-Everlink
• EQ Bank
• First Nations Bank of Canada
• Hana Bank Canada
• HSBC Bank Canada
• ICICI Bank Canada
• Meridian
• Motive Financial
• motusbank
• National Bank of Canada
• Neo Money by Concentra Bank
• PC Financial
• Peace Hills Trust
• Peoples Bank of Canada
• Peoples Trust
• RBC Royal Bank
• SBI Canada Bank
• Scotiabank
• Shinhan Bank Canada
• Simplii Financial
• Tangerine Bank
• TD Canada Trust
• Vancity Community Investment Bank
• Wealth One Bank of Canada

Paysafecash has deposit locations across Canada, and the USA. You can locate merchants near you using the links below:

• USA: https://www.paysafecash.com/en-us/
• Canada: https://www.paysafecash.com/en-ca/

Synergy Technology services provides inmate phones, tablets, and other communications to Provincial Correctional Centres across Canada. You can get more information about Synergy here https://synergydeposits.ca/about

It typically takes 1-3 days from the time you complete and fund your deposit with SynergyDeposits for the funds to be available to the inmate. The exact time depends on the processing schedule of the Correctional Centre. Many Correctional Centres process deposits 7 days a week, while some only process on business days.

We will email you whenever the status of your deposit changes. You can also check the status of your transaction at https://synergydeposits.ca/transaction-status/find.